Global Medical City Hospital is committed to protecting the privacy and confidentiality of our patients, visitors, and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.

1.Information we collect

• Personal Information: Name, contact details, date of birth, and other identifying details.
• Health Information: Details shared during appointments, consultations, or inquiries.
• Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
• Communication Records: Emails, messages, and calls made to our hospital for inquiries or support.

 

2.How we use your information

The information we collect is used for:

• Providing healthcare services and managing patient records.
• Responding to your inquiries and improving customer service.
• Sending notifications, updates, or information related to your healthcare.
• Enhancing our website and user experience.
• Complying with legal and regulatory requirements.
• Will not be used to any research purposes.

 

3.Information Sharing & Disclosure

We do not sell or rent your personal information. However, we may share your information under your consent if required with:

• Authorized personnel involved in your care.
• Insurance companies, in case you have an insurance.
• Legal authorities, when required to comply with applicable laws or protect your safety.

 

4.Data Security

We implement robust technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

 

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

 

6.Your Rights

You have the right to:

• Access and obtain a copy of your personal & health information.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal requirements.
• Approve the usage of your data, who will have access to it & the level of confidentiality maintained.
• Withdraw consent to data processing where applicable.

To exercise your rights, please contact us at info@gmsihealthcare.com

 

7.Patient Duties

• Provide accurate complete & up to date information about their health and medical history to health care providers.
• Should inform health care providers of any changes to their conditions or personal data.
• If patients have concerns about how their health data is being handled or who has access to it, they should proactively seek clarification from health care providers.

 

8.Contact Us

If you have questions, concerns, or feedback about this Privacy Policy, please contact us:

• Email: info@gmsihealthcare.com
• Phone: 19365
• Address  Global Medical City, شارع المخيم الدائم، صلاح سالم، مدينة نصر،, Al Mokhaym Al Daem, Cairo Governorate